ESS-DIVE Documentation
  • ESS-DIVE Documentation
  • Frequently Asked Questions
  • Submit Data
    • Get Started
      • Large Data Support
    • Register to Submit Data
    • Data Reporting Formats
    • Submit Data with Online Form
    • Submit Data with Dataset API
    • Link to External Data Sources
  • Publish Data
    • Check Dataset Metadata Quality
    • Dataset and DOI Status Badges
    • Review Cycle and Criteria
      • Metadata Requirements
      • Reporting Format Requirements
    • Publish your Dataset
      • Request Publication
      • Reserve DOI Before Publication
      • Publish with Existing DOI
      • Troubleshooting
  • Manage Data
    • Register Dataset Citations
    • Create Data Portals
      • How to Create & Publish Portals
    • Share Data Permissions
      • Share Datasets
      • Share Portals
    • Manage Project Data
      • Project Data Managers
      • Project Information
      • Project Teams
  • Search & Download Data
    • Search for Data
    • Download Data
    • Access Data Portals
    • Search with Dataset API
      • Code Examples
    • Search with Deep Dive API
      • How to Query Data
  • Programmatic Tools
    • ESS-DIVE Dataset API
      • R Example
      • Python Example
      • Java Example
      • API Updates and Changes
    • Globus Data Transfer Service
      • Setup Globus
      • Upload Data with Globus
      • FAQs
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On this page
  • General
  • Publication Review
  • Reserving a DOI
  • Existing DOIs
  1. Publish Data
  2. Publish your Dataset

Troubleshooting

General

Why are the "Reserve DOI" and/or "Start Publication Process" buttons grayed out?

Buttons are disabled after they have been activated. If your button is inaccessible, you've already completed the available steps for that process.

Alternatively, if you have not used either button, the "Reserve DOI" button will be grayed out when the Existing Identifiers field is filled out. If you want a DOI, remove the content of this field to a more appropriate metadata field.

Publication Review

I requested a publication review. Now what?

The dataset submitter & contact will receive an automated email from ESS-DIVE confirming that we have received your request for publication review and that you should hear from the ESS-DIVE review team shortly.

For the submitter (the last person to edit the dataset), emails will be sent to the email address submitted to ESS-DIVE when they registered as a data contributor.

For dataset contacts, emails will be sent to the email address listed in the dataset metadata.

I requested a publication review for my dataset and want to submit an update.

Updates to datasets under publication review are welcomed and encouraged.

To notify ESS-DIVE that you have completed an update on your dataset once the review has begun, please respond to the email chain that was created for your publication review and let our reviewers know you've made changes. We will not review changes until you let us know your dataset is ready to be re-reviewed.

Reserving a DOI

I reserved a DOI and the "Reserve DOI" button is disabled. How do I find my reserved DOI on the private landing page?

Go to "Copy Citation" or look for DOI at top of landing page.

Existing DOIs

Why was my existing DOI rejected?

There are various reasons why your DOI may have been rejected. Some common examples are that the provided existing DOI:

  • Does not resolve (the format may be incorrect)

  • Is not a DOI

  • Resolves to a manuscript

  • Resolves to an incomplete version of the data or points to a related resource

PreviousPublish with Existing DOINextRegister Dataset Citations

Last updated 10 months ago