Troubleshooting
General
Why are the "Reserve DOI" and/or "Start Publication Process" buttons grayed out?
Buttons are disabled after they have been activated. If your button is inaccessible, you've already completed the available steps for that process.
Alternatively, if you have not used either button, the "Reserve DOI" button will be grayed out when the Existing Identifiers field is filled out. If you want a DOI, remove the content of this field to a more appropriate metadata field.
Publication Review
I requested a publication review. Now what?
The dataset submitter & contact will receive an automated email from ESS-DIVE confirming that we have received your request for publication review and that you should hear from the ESS-DIVE review team shortly.
For the submitter (the last person to edit the dataset), emails will be sent to the email address submitted to ESS-DIVE when they registered as a data contributor.
For dataset contacts, emails will be sent to the email address listed in the dataset metadata.
I requested a publication review for my dataset and want to submit an update.
Updates to datasets under publication review are welcomed and encouraged.
To notify ESS-DIVE that you have completed an update on your dataset once the review has begun, please respond to the email chain that was created for your publication review and let our reviewers know you've made changes. We will not review changes until you let us know your dataset is ready to be re-reviewed.
Reserving a DOI
I reserved a DOI and the "Reserve DOI" button is disabled. How do I find my reserved DOI on the private landing page?
Go to "Copy Citation" or look for DOI at top of landing page.
Existing DOIs
Why was my existing DOI rejected?
There are various reasons why your DOI may have been rejected. Some common examples are that the provided existing DOI:
Does not resolve (the format may be incorrect)
Is not a DOI
Resolves to a manuscript
Resolves to an incomplete version of the data or points to a related resource
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